Policies
Last updated October 2025
Onna Fitness Policies
When booking a fitness class at Onna you agree to the following policies.
Pilates Policy
-
Students may choose between block booking or pay-as-you-go options..
-
If a class is missed during a block booking term, students may attend a make-up class within the same term.
-
Missed classes outside the term or without attending a make-up session will be forfeited.
Jujitsu Policy
-
Classes must be block booked in advance to secure a spot on the mats.
-
Block bookings are offered at a discounted rate and are non-refundable.
-
If a student does not attend for several weeks, their space may be offered to someone on the waiting list after notification.
Self Defence Policy
-
Classes and courses require a minimum of 8 participants to run.
-
Only block bookings are accepted.
-
No refunds will be issued for missed classes.
-
Self Defence training involves physical activity, close contact and risk of accidental injury.
-
The Instructor will take reasonable steps to minimise risks, but cannot be eliminated entirely.
-
Participation is voluntary and students may choose not to take part in any activity that they find uncomfortable.
-
All risks associated with participation and fullest extent are permitted by law.
-
Liability or demand arising from participation except where proven by negligence.
-
By participating you agree to follow safety instruction.
-
And consent to first aid and photography by default.